bad44 collects only the account and payment information needed to run your wallet, process bKash or Bank Transfer activity, and keep your session secure. This policy explains what data we hold, how long we keep it, and the choices available to you — with access subject to your local law and eligible regions.
Account data handled directly by bad44
bKash and Bank Transfer transaction records
Cookie and session data explained
Your rights to review and correct records
POLICY SCOPE DETAILS
How bad44 Handles Your Personal Information
When you open an account, we collect the details you enter during registration — name, contact information, and the payment method you choose, whether that is bKash, Bank Transfer, or another supported local option. We also record wallet transactions, login timestamps and device identifiers so we can link activity back to your account accurately. Session data and cookies are collected automatically when you browse our pages; you can manage cookie preferences through your browser settings at any time. We do not sell your personal data to advertisers or unrelated third parties. Where we share data with payment processors — for example, when a bKash deposit is submitted — it is shared only to complete that specific transaction. Retention periods vary by data type: account registration data is held for as long as your account remains active, and for a further period as required by applicable rules in supported regions. If your account is closed, we delete or anonymise personal data within the timeframe set by the rules that apply in your region. Availability of this service and the rights described here depend on your local law and eligible regions.
bKash
Transaction data from bKash deposits and withdrawals is shared only with bKash to process that specific payment. We do not store your bKash PIN or authentication credentials on our servers.
Bank Transfer
Bank Transfer records are held in your account wallet history. Account number details are passed to the relevant bank solely to complete the transfer you initiated.
Account Wallet
Your wallet balance and transaction log are visible only to you when signed in. Support staff may access records when investigating a dispute you raise directly with us.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not
This policy covers all data processed through your bad44 account — from registration through to payment activity and in-lobby session behaviour. It does not extend to external sites you visit via links, or to third-party services that operate under their own terms. Understanding the boundary helps you know exactly which data requests to direct to us and which belong elsewhere.
Account Access
Login events, device identifiers and session tokens created when you access your bad44 account fall fully within this policy. Any request to review or correct this data comes directly to us.
Transactions
Wallet activity — including bKash and Bank Transfer records — is covered here. Payment processors hold their own copies under their own policies; contact them separately for records they hold independently.
Site Content
Pages you browse within bad44, the games you open and lobby navigation behaviour are recorded as session data under this policy. This data is used only for account security and service improvement.
Third-Party Services
External links, partner sites and any service running outside the bad44 domain are not covered here. Those services operate under their own privacy terms, which we have no authority over.
YOUR PRIVACY RIGHTS
Actions You Can Take Under This Policy
You have several practical options when it comes to the personal data we hold on your account. You can request a copy of the information we have recorded against your account at any time by contacting our support route. If any detail is incorrect — a contact number, a name spelling or an account email — you can ask us to correct it, and we will do so once we have verified your identity. Where data is no longer necessary for the purpose it was collected, you may request its deletion; we will confirm what can be removed and what must be retained under applicable regional rules. If you have a concern about how your data has been handled, you can raise it directly through the published support contact below. We aim to respond to all data requests through the same channel within the timeframe allowed under the rules applicable to your region. None of these rights override legal obligations that require us to retain specific records.
Review Your Records
Request a summary of the personal data held on your account by contacting support. We will confirm your identity before sharing any records.
Correct Account Details
If a name, email or contact detail on your account is wrong, ask support to update it. Identity verification is required before changes are made.
Raise a Data Question
If you are uncertain how a particular piece of data was collected or how it is used, send your question through the published contact route and we will explain it clearly.
Request Support
For any data removal request, contact us via the support route listed on this page. We will tell you what can be deleted and what must be kept under regional requirements.
CONTACT US DIRECTLY
How to Reach Us About This Policy
If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, use the contact routes listed here. We only publish routes that are actively monitored; we do not list estimated response windows we cannot confirm. Availability of support depends on your eligible region.
Live Chat
Open the chat widget on the bad44 site to reach the support team. Describe your data query and a team member will respond through the same window.
Email Support
Send a written data request or privacy question to the email address shown in your account settings. Include your registered contact detail so we can verify your identity.
Account Help Page
The Help section inside your signed-in account lists current contact options and policy references. Check there first if you are unsure which route applies to your query.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Our approach to data handling is built around giving you a clear view of what we hold and how it is used, so you can make informed decisions about your account. Cookies help us keep your session active and recognise your device across visits; you manage them through your browser. Security measures protect stored account and wallet data, and access to your records is restricted to the account holder and relevant support staff. We review retention periods periodically and remove data that no longer serves a defined purpose.
Data Retention
Account data is kept for as long as your account is active, then for an additional period where regional rules require it. Once that period ends, data is deleted or anonymised.
Cookie Management
Cookies are used to maintain your session and track in-lobby navigation for security purposes. Browser settings let you block or clear cookies; some account features may not work without them.
Account Security
Access to your stored records is protected by your account credentials. Do not share your login details; if you suspect unauthorised access, contact support immediately through the routes above.
Policy Updates
When we update this policy, the revised version is posted on this page. Continuing to use your account after a policy update means you have read the revised terms.
POLICY FAQ
Common Questions About This Privacy Policy
These questions reflect what account holders in Bangladesh commonly ask about data handling, cookie use and their rights under this policy. If your question is not covered here, use the support routes listed above.
What personal data does bad44 collect when I register?
We collect the name, contact details and payment information you enter during registration — including your chosen method such as bKash or Bank Transfer. We also record the device identifier and session data created when you first log in.
Does bad44 share my data with anyone outside the platform?
We share transaction data only with the payment processor needed to complete a specific payment — for example, bKash when you submit a bKash deposit. We do not sell personal data to advertisers or pass it to unrelated third parties.
How long does bad44 keep my information?
Account data is retained for as long as your account is open, and for a further period where required by applicable regional rules. When that period ends, we delete or anonymise the data. The exact timeframe depends on your eligible region.
Can I ask to see the data bad44 holds about me?
Yes. Contact us through live chat or the email address in your account settings with a data access request. We will verify your identity before sharing any records, and respond within the timeframe allowed under the rules that apply in your region.
How do I correct wrong information on my bad44 account?
Reach out through the support chat or account help page and tell us which detail is incorrect. We will ask for identity verification and then update the record. Some fields may require additional documentation depending on the type of change.
What happens to my data if I close my bad44 account?
When you close your account, we retain only the data required by applicable regional rules for the defined period. After that, remaining personal data is deleted or anonymised. You can ask support to confirm what is retained before you close.
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